On the occasion of Prophet Muhammed’s Birthday PBUH on Sunday 18th November, it’s a public holiday in the UAE. Health at Hand will be open all day from 9am to 6pm. Sickness doesn’t know it’s a holiday but we’ve got you covered. Handy, right?
We offer a range of affordable options. Subscriptions start at as low as 7 AED per month per member for a family annual plan. Or choose to pay as you go for just 100 AED per video consultation.
No more waiting rooms. No need to book an appointment. Hold a video consultation with a doctor from your home, office or when on the move, without having to travel to a clinic.
Doctor consultations are always confidential and your private health data is in safe hands. We are fully HIPAA compliant, the most respected global standard for protecting sensitive patient data.
Trustworthy, experienced and reliable, we offer the highest quality of medical advice. All our doctors are put through a strict accreditation process prior to approval.
We provide full access to your video consultation history and doctor’s reports. You are able to create a personal health profile, securely saving your vital statistics in one place.
Doctor video consultation allows our doctors to use the two most common skills in diagnosing medical conditions, looking and listening.
It only takes a few minutes to sign up and see a doctor via video consultation. Our app is designed to be very simple to install and use. By signing up, you will create a secure account that will hold all your health information. This will allow you to access high quality doctors online with no delays in the future.
Health at Hand doctors are trained to assess the appropriateness for conducting video consultations on a case-by-case basis. They will ensure that each consultation meets the standards required for patient examination and evaluation: if they are unable to make a full, adequate assessment for diagnosis and treatment advice, based on high quality evidence, they will recommend the patient visits a doctor in a physical clinic. For more information on what to use Health at Hand for and when you should seek face-to-face medical advice, see What we treat
There will be times when your Health at Hand doctor will not be able to diagnose your condition using video consultation. See our Policies and Procedures for more information.
Health at Hand opening hours are 8am – 6pm Sunday to Thursday, GST. These hours are temporarily limited during our launch period. We are working hard to extend the length of time we are open to include early mornings, evenings and weekends.