Our doctors are all Family Medicine Consultants or General Practitioners and are amongst the highest qualified in the country.
Our doctors are DHA licensed and have completed a comprehensive accreditation process including training in video consultation.
Our doctors are supported and monitored by rigorous internal Quality Assurance and Quality Improvement standards.
Our goal to be the leading healthcare video consultation platform is made possible by the passion and dedication of our doctors.
Dr. Divya Bansal
Family Medicine Consultant

Medical Director

About Doctor Divya

Dr. Divya Bansal is a Family Medicine Consultant, trained in the United States at Philadelphia College of Osteopathic Medicine. She finished her family medicine training in Montgomery, Alabama.

During her residency, she was awarded the Outstanding Resident of the Year. She was also recognized for her excellence in teaching.

She has experience in treating patients of all ages with various ailments in both acute and chronic settings. In the US, she worked in urgent care and outpatient clinics.

She firmly believes in preventative care and has special interest in acute musculoskeletal conditions.

Dr. Zaib Shaikh
General Practitioner
About Doctor Zaib
Dr. Zaib Shaikh is a General Medicine Physician and a Telemedicine specialist at Health at Hand. He is a US trained physician who moved to the UAE in 2014 with his family.

With over 20 years of clinical practice and experience in the USA and UAE. Dr. Shaikh began his basic medical training in India and continued his post graduate training in the United States. He completed his General Surgery training in India before switching to Family Medicine in the US. He has a special interest in General Medicine and is fascinated by the body’s own integral ability to heal itself.

Having conducted and published multiple clinical studies in Internal Medicine journals, Dr. Shaikh is BLS, ACLS, and ATLS certified and licensed with the DHA and DHCC in Dubai. He is a registered member of the American College of Surgeons and the American Medical Association.

Dr. Zaib still manages to make some time to pursue his passion for basketball, exercise and travel.

Dr. Yousra Ali
General Practitioner
About Doctor Yousra
Dr. Yousra Ali is a member of the Royal Board of Dutch Physicians with full General Medical Council registration and practice in the United Kingdom. She is licensed in Dubai Health Authority and Department of Health Abu Dhabi. She is an experienced family/general medicine practitioner, with over 15 years experience and special expertise in minor surgical procedures, intensive care, emergency medicine, social medicine, women and childrens’ health. She has valuable experience in Tele-medicine, different health care settings and variable populations ranging from pediatrics to geriatrics.
Dr. Ali has been practicing in different countries in Europe and MENA region. Her priority is to listen to her patients and build a mutual trustworthy relationship with them. Her aim in her medical practice is the engagement of her patients in decisions concerning their health and management plan. She has a multi-cultural background and is a multi-lingual, mastering the English, Dutch, Arabic languages, as well as knowledge of German and French. She enjoys meeting people from different cultural backgrounds.
Dr. Ali has also experience in teaching medical students and delivers Continuous Medical Education sessions (CME). She has conducted and been part of a number of researches and evidence- based case reports (EBCR) at the departments of Ophthalmology, Internal Medicine/Infectious Diseases and Social Medicine at the Academic Hospital of Utrecht, The Netherlands. She is an active member of multi-cultural organisations in Utrecht and The Hague, The Netherlands.
Dr. Mohammed Abbas
General Practitioner
About Doctor Abbas
Dr. Mohammed Abbas has over 12 years of experience as a General Practitioner having worked in the US and Iraq in both hospital and general practice settings. A skilled and compassionate physician, fluent in English and Arabic, Dr. Abbas is committed to delivering high-quality, patient-centered care using his broad experience across various specialties.
Dr Mariam Thomas
Dr. Mariam Thomas
General Practitioner
About Doctor Mariam
Dr Mariam Thomas is a General Medicine Physician and telemedicine specialist at Health at Hand.

Dr Mariam trained and graduated from the University of Pretoria,South Africa. She then immigrated to Australia and has more than 10 years of experience in her field.

She has been based in the United Arab for the past 3 years, where she has been focused in the field of family medicine/primary care and telemedicine.


She has a keen interest in Emergency Medicine, Dermatology and Internal Medicine.

Dr Thomas has a breadth of international experience in Australia and South Africa, treating vast array of acute and chronic medical conditions.

Dr Thomas has a holistic, patient centered and evidenced based approach to patient care, and has built her practice through trust and respect for her patients. She communicates with patients sensitively and ensures excellent, safe and thorough patient care is implemented within National Institute of Excellence guidelines and framework.

Dr. Mohammad Al Malah
General Practitioner
About Doctor Mohammad
Dr Mohammad Al Malah is a general practitioner and is licensed to practice in three countries.  He gained a wealth of experience as an emergency care doctor during his time at various healthcare providers in Syria, where he managed the care of patients with Covid-19.


He has also worked at teaching hospitals and trauma centers and is registered at the Syrian Board of Nephrology. Dr Malah can see patients of all ages and genders and is committed to a patient-centered care approach.


Dr Malah is fluent in English, Arabic and Urdu and likes to travel and maintain a healthy lifestyle.

Dr Amany Abbas
General Practitioner
About Doctor Amany Abbas
Dr Amany Abbas is a General Practitioner and a telehealth specialist at Health at Hand. She graduated in Medicine and Surgery from Ain Shams University in Cairo, Egypt. She has worked in university hospitals and medical centres including managing medical clinics in educational institutions in Egypt and the UAE. She has a keen interest in practising preventive healthcare. Dr Amany is fluent in Arabic and English.
Dr Alka Sori
General Practitioner
About Doctor Alka Sori
Dr Alka Sori is a General Medicine Physician and telemedicine specialist at Health at Hand. She graduated from the World Health Organisation listed Government Medical College in Amritsar, India and has over 10 years of experience in various health facilities in India, UK & the MENA region.

She is registered with Medical Council of India, General Medical Council, UK & Dubai Health Authority, UAE. In her practice she is focused on family medicine/primary care and telemedicine and has a keen interest in Diabetes and Internal Medicine. Dr Alka also has an MSc in Clinical Research from the University of Sheffield, UK and an NHS publication in Elsevier.

Dr Alka chose family medicine as it is the cornerstone of medicine, health education and primary care. She believes in treating the patient and not the diagnosis and remains dedicated to providing exceptional care to her patients.

She is fluent in English, Arabic, Hindi and Punjabi and enjoys painting, cycling and travelling.

Dr Reema Alirani
General Practitioner
About Doctor Reema Alirani
Dr Reema Alirani is a General Medicine Physician and telemedicine specialist at Health at Hand. She has over 15 years of experience in the UAE and Saudi Arabia as a primary care doctor, managing a wide variety of acute and chronic medical conditions.

She has been a part of the quality improvement teams in her practice and was instrumental as a family medicine specialist in obtaining the CBAHI accreditation (Central Board of Accreditation of Health Institute) for the primary health centre she was based in.

Dr Reema has a keen focus in family medicine and practising preventive health care centred around a patient’s individual needs. Dr Reema graduated from the University of Dammam (Imam Abdulrahman Bin Faisal University) and has a diploma in Family Medicine.

Dr Aakriti Malla
General Practitioner
About Doctor Aakriti Malla
Dr. Aakriti Malla is a General Physician with over 10 years of clinical practice. She graduated from Kathmandu University, Nepal and has a Masters in Community Medicine. She has completed various national and international medical trainings and clinical courses in renowned medical institutes in India, Sweden and Germany – focused mainly on Primary healthcare.

Dr Aakriti has been practicing in the UAE for 7 years and has experience in diverse settings such as multispecialty hospitals, multispecialty clinics, school clinics and tele medicine, and can treat patients of all ages including managing acute and chronic conditions.

Her main goal is to ensure patient safety, well-being and practice of evidence-based medicine.

The service is available from Sunday to Friday (7am to 11pm GST) and on Saturday (9am to 6pm GST)
* Available for Android and iOS
** Prescriptions for over the counter drugs purchased in the U.A.E only.
The LiveDoc services are provided by Health at Hand doctors. All Health at Hand doctors are licenced in the UAE and are fully qualified and trained to provide the service.
Terms of use apply. Please refer to them within LiveDoc app.
The costs of a LiveDoc consultation provided by Health at Hand may be a covered benefit under your insurance cover provided by Orient Insurance PJSC. You should refer to the relevant insurance policy terms and conditions.
You understand and agree that Orient Insurance PJSC and also its third party administrators and reinsurers are not liable in any way for any defective service provision and are not responsible or liable for any claim, loss or damage directly or indirectly resulting from your use of the LiveDoc services or any other Health at Hand service.
Health at Hand DMCC
4207 BB1 Tower, Mazaya Business Avenue, JLT, Dubai, United Arab Emirates
Email: support@myhealthathand.com
The services are provided from the Health at Hand DMCC premises located in Dubai, United Arab Emirates, and licensed by the Dubai Health Authority under license number DHA-FL-0077486. The doctors are licensed with the Dubai Health Authority.