Our doctors are all Family Medical Consultants or General Practitioners and are amongst the highest qualified in the country.
Our doctors are DHA licensed and have completed a comprehensive accreditation process including training in video consultation.
Our doctors are supported and monitored by rigorous internal Quality Assurance and Quality Improvement standards.
Our goal to be the leading healthcare video consultation platform is made possible by the passion and dedication of our doctors.
Dr. Ruhil Badiani
Family Medicine Consultant
About Doctor Ruhil
Dr Ruhil Badiani graduated from King’s College London in 2005 and became a member of the Royal College of General Practitioners in 2010. She has worked in a wide variety of specialties including paediatrics, orthopaedics, respiratory medicine, care of the elderly and emergency medicine.
Having practised in London for over 10 years, Dr Ruhil has worked in a wide variety of specialties including paediatrics, orthopaedics, respiratory medicine, care of the elderly and emergency medicine. She has a particular interest in Obstetrics and Gynaecology and obtained her DRCOG in 2010.
Why did you choose to become a doctor and how does telehealth fulfil that ambition?
Helping people has always been a passion, ever since I was very young. As I progressed through school and starting thinking about careers, medicine felt like a natural fit. Since becoming a doctor, I’ve enjoyed success in many high- pressure situations and learned to quickly adapt to the rapidly changing nature of medicine. People are only getting more and more busy, so the healthcare profession needs to find ways to make its services more accessible. Moreover, people now feel very comfortable with smartphones and online services, so I see Telehealth as a hugely exciting and useful innovation, which will make it easier for more patients to access high-quality healthcare at their own convenience.
As a care provider, what are you most passionate about?
I’m most passionate about helping people, in a way which is both meaningful and tangible. Patients have a wide range of issues and concerns, my job is about reassuring them that they’re in good hands, and making a real difference to their health and outlook.

It’s my responsibility to empower them to take control of their health and be more aware of problems when they begin, instead of ignoring important signs or symptoms. Prevention is the best form of treatment, and as medical professionals, we must promote healthy living to stop the onset of preventable diseases such as heart disease and diabetes.

Clinically, Paediatrics and OBGYN are specialties that I very much enjoy. Helping children when they are unwell and developing a relationship with them at a young age is very special. I feel very lucky to see them through their childhood and help reassure their parents when they are at their most anxious. OBGYN can often be quite embarrassing and unnerving for patients, so again, the opportunity to put them at ease, make them feel comfortable and ultimately, improve their condition, is very satisfying.
If you could give your patients one rule to live by, what would it be?
Eat Healthy, Live Active.
Dr. Rami Said
Digital Medicine Specialist
About Doctor Rami
With over 11 years of experience in Family Medicine, Internal Medicine and Sports Medicine, Dr. Rami also comes with vast experience in Telemedicine and Telehealth. In 2014, he was certified by Medgate, Switzerland as a Telemedicine Specialist and helped setup the first Telemedicine center in the UAE and the Middle East.
Dr. Rami is passionate about the implementation of technology in healthcare and the potential that can be achieved out of it. He has special interest in healthcare informatics and technological applications in interventional medicine. He has an MBA in Healthcare Management from Geneva Business School and is currently pursuing a Masters degree in Data Science from Michigan University.
Why did you choose to become a doctor and how does telehealth fulfil that ambition?
I grew up looking up to my dad who was and still is my superhero. My dad, who is a well known and established pediatrician back home, has always strived to help people, especially his own. He instilled those values in me and my siblings. I grew up seeing the value that he added to his community and how he was appreciated for it. I strive to be half the man that he is and with his support I took on Telemedicine early on in my career. In an age where the whole world is evolving to become more interconnected and automated it was inevitable for healthcare to evolve and follow in those footsteps. Telemedicine and Telehealth are still in their infancy phases, the huge potential that can be realized from those technologies are enormous and that’s why I joined the visionary and ambitious team of Health At Hand.
As a care provider, what are you most passionate about?
Not only treating and managing disease but also improving the quality of life of my clients. I don’t like to call them patients because our role as healthcare professionals is not only to treat sick individuals but also to promote and advocate healthy lifestyles and life choices for our clients and members of our community.
If you could give your patients one rule to live by, what would it be?
It can be summed up in the following saying by an Islamic historical figure, Salman A Farisi who said: “You have a duty to your Lord, you have a duty to your body, and you have a duty to your family so give each, that deserves, its right.”
Dr. Zaib Shaikh
General Practitioner
About Doctor Zaib
Dr. Shaikh began his basic medical training in India and continued his post graduate training in the United States. He has worked across three countries – India, the USA, and now in UAE. He is a well-rounded physician, having conducted and published multiple clinical studies in Internal Medicine journals since 2006. Dr. Shaikh is BLS, ACLS, and ATLS certified and licensed with DHA and DHCC in Dubai. Prior to joining Health at Hand, Dr. Shaikh worked as Medical Director for five years with a telemedicine company in Dubai. He is a registered member of the American College of Surgeons and the American Association of Physicians of Indian Origin.
Why did you choose to become a doctor and how does telehealth fulfil that ambition?
Becoming a doctor means learning everything there is to know about the human body. At a young age, I was very curious to know more. To me the body is a fascinating working machine. In medicine there are too many variables but only one thing remains constant which is the physiology. This cannot be changed. Growing up in the United States, I was blessed with wonderful teachers who guided me and taught me the true essence of medicine by looking at it from a wider vantage point. For this reason, becoming a doctor soon became extremely rewarding to me. With growing innovative technology, Telehealth brings a new perspective in restoring peoples lives to normalcy. The use of Telehealth brings patients together with doctorsto examine and treat remotely by addressing patients needs.
As a care provider, what are you most passionate about?
As a care provider the most important thing is that I love what I do, whether it means saving lives or bringing a patient back to normalcy. That feeling when someone reaches a new level of relief or when someone finally starts to feel healthy. This is the ultimate kick. It fuels my passion to help distressed individuals. There is a strong overwhelming feeling in my heart when a patient thanks me for changing their life for the better. I am absolutely captivated whenever I see a patient overcoming disease and illness.
If you could give your patients one rule to live by, what would it be?
I would tell my patients to exercise and eat a balanced diet. Shoot for the sky. It’s not always important if you don’t reach the top. Knowing you will land somewhere in between is more than enough to be complaisant. Being focused in an activity is far more better than not doing anything at all. My patients should see the positive in every situation. This will ensure them to be stronger, more resilient, and more equipped to deal with things life throws their way.
Dr. Esther Dairo
General Practitioner
About Doctor Esther
With over 7 years experience in the United States of America and Nigeria, Dr. Esther has dedicated her service to the practice of medicine with a special interest in Internal medicine and Preventative medicine. She has served in both insitutional hospitals and multispecialty clinics over the years with significant exposure to patients from diverse cultural backgrounds and she prides herself in her unique way of practising medicine which involves active patient participation and education under her guidance. She believes a little kindness makes the world a better place and she is a lover of American football and an avid Dallas Cowboys supporter.
Why did you choose to become a doctor and how does telehealth fulfil that ambition?
As a child, I always tired my mom out with my many questions, I still do. I always wanted to know how and why things worked the way they did and the human body fascinated me so much such that I used to wonder how a simple cut could heal on its own with or without an intervention. My inquisitiveness eventually grew into a hunger to save people from sickness and diseases which led me to my career. But having enjoyed the practice of medicine in a traditional fashion for about 7 years, I believe Telemedicine will revolutionize the practice of medicine and provide ease of access to healthcare without compromise on quality. The marriage of what I call the two of the best things in the world – medicine and technology – birthed Telemedicine and it is an honor to be a part of the team that drives this forward.
As a care provider, what are you most passionate about?
My sense of fulfilment comes from making people around me better and the practice of medicine affords me that luxury with ease. This for me goes far beyond prescription of medications, it is seeing every patient as a person, an individual that matters and treating them as an entire being rather than an assortment of symptoms and signs and I am passionate to offer all of me towards achieving a better quality of life with longevity via preventative measures and education, medical treatment and emotional support.
If you could give your patients one rule to live by, what would it be?
Treat your body well and it will serve you well.
The service is available from Saturday to Thursday (6am to 10pm GST) and on Friday (9am to 6pm GST)
* Available for Android and iOS
** Prescriptions for over the counter drugs purchased in the U.A.E only.
The LiveDoc services are provided by Health at Hand doctors. All Health at Hand doctors are licenced in the UAE and are fully qualified and trained to provide the service.
Terms of use apply. Please refer to them within LiveDoc app.
The costs of a LiveDoc consultation provided by Health at Hand may be a covered benefit under your insurance cover provided by Orient Insurance PJSC. You should refer to the relevant insurance policy terms and conditions.
You understand and agree that Orient Insurance PJSC and also its third party administrators and reinsurers are not liable in any way for any defective service provision and are not responsible or liable for any claim, loss or damage directly or indirectly resulting from your use of the LiveDoc services or any other Health at Hand service.
Health at Hand DMCC
4207 BB1 Tower, Mazaya Business Avenue, JLT, Dubai, United Arab Emirates
Email: support@myhealthathand.com
The services are provided from the Health at Hand DMCC premises located in Dubai, United Arab Emirates, and licensed by the Dubai Health Authority under license number DHA-FL-0077486. The doctors are licensed with the Dubai Health Authority.