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Healthcare at your fingertips
The LiveDoc video consultation app connects you to a highly qualified doctor at a time convenient for you, wherever you are.
SIMPLE, FAST AND CONVENIENT
VIDEO CONSULTATIONS
ON DEMAND OR BY APPOINTMENT
ON DEMAND OR BY APPOINTMENT
LiveDoc is available to eligible employees of organisations that subscribe to the service. The doctors are ready to treat you from 7am-11pm GST Sunday to Friday and 9am-6pm GST on Saturdays.
HIGHLY QUALIFIED
DOCTORS
DOCTORS
Trustworthy, experienced and reliable, the Health at Hand doctors servicing the LiveDoc app offer the highest quality of medical expertise and are trained as telehealth providers. Our doctors can provide prescription medication including antibiotics, chronic illness medication and repeat prescriptions.
CONFIDENTIAL
AND SECURE
AND SECURE
Your calls are always confidential and your private health data is in safe hands. We meet HIPAA standards, the most respected global standard for protecting sensitive patient data and are GDPR compliant. We will never share any of your information to a third party without your consent.
THE DOCTOR WILL
SEE YOU NOW
SEE YOU NOW
Health at Hand’s multi-lingual team of doctors can give you medical advice, recommend treatments, order lab tests and offer prescriptions (when needed) for non-emergency medical concerns. They can treat medical conditions such as:
- Coughs
- Colds
- Sore throats
- Earaches
- Urinary symptoms
- Diarrhoeas
- Indigestions
- Eye infections
- Rashes
- Sinus congestion/allergies
- Headaches
1
DOWNLOAD
Download the LiveDoc app from
Google Play or Apple Store
Google Play or Apple Store
2
REGISTER
Enter your personal details
to register
to register
3
SEE A DOCTOR
Tap “Book and appointment”
and schedule an appointment
and schedule an appointment
INFORMATION
The service is available from Sunday to Friday (7am to 11pm GST) and on Saturday (9am to 6pm GST)
* Available for Android and iOS
** Prescriptions drugs purchased in the U.A.E only.
The LiveDoc services are provided by Health at Hand doctors. All Health at Hand doctors are licenced in the UAE and are fully qualified and trained to provide the service.
Terms of use apply. Please refer to them within LiveDoc app.
The costs of a LiveDoc consultation provided by Health at Hand may be a covered benefit under your insurance cover provided by Orient Insurance PJSC. You should refer to the relevant insurance policy terms and conditions.
You understand and agree that Orient Insurance PJSC and also its third party administrators and reinsurers are not liable in any way for any defective service provision and are not responsible or liable for any claim, loss or damage directly or indirectly resulting from your use of the LiveDoc services or any other Health at Hand service.
CONTACT
Health at Hand DMCC
4207 BB1 Tower, Mazaya Business Avenue, JLT, Dubai, United Arab Emirates
4207 BB1 Tower, Mazaya Business Avenue, JLT, Dubai, United Arab Emirates
Email: support@myhealthathand.com
www.myhealthathand.com
The services are provided from the Health at Hand DMCC premises located in Dubai, United Arab Emirates, and licensed by the Dubai Health Authority under license number DHA-FL-0077486. The doctors are licensed with the Dubai Health Authority.